100% Satisfaction Guarantee:
All returns and exchanges must be in original condition and include
all accessories. Office Mart reserves the right to deny any return or
exchange and may request identification as a condition of your return or
exchange.
Office Supplies:
If you are dissatisfied with your purchase of supplies, you can
return it for a full refund, exchange or credit within 30 days of
purchase with your original receipt, packing slip or email confirmation
("Original Receipt") to any of our stores. For delivery orders call 479-750-4646 to arrange for pick up.
Returns of supplies without an Original Receipt require valid government
identification. Supplies still active in our computer system will be
refunded in the form of an Office Mart Gift Card in an amount
equal to the lowest retail price during the 90 days preceding the
return. If that amount is under $10, however, we will refund in cash.
Technology & Furniture - 14 Day Return Policy:
Your Original Receipt is required for all returns or exchanges of technology and furniture.
Technology products may be returned or exchanged within 14 days of
purchase with Original Receipt, in original packaging and with UPC code
intact. If product box is opened, we will offer an exchange only. A 15%
Restocking Fee will be applied if box is missing any components. This
applies to all technology products including, without limitation:
Computers, Monitors, Cameras, Camcorders, Projectors, GPS, Printers,
Copiers, Faxes, Shredders, Telephones, Wireless Technology, MP3s, TVs,
DVD Players, Media, Hard Drives, Peripherals, Accessories and Software.
Opened software may be exchanged for the same item only. Please remove
all personal data from returned/exchanged product. Office Mart is not
responsible for any personal data left in or on a returned/exchanged
product. Furniture in new condition, unassembled, in original packaging,
with Original Receipt and with UPC code intact may be returned within
14 days of purchase.
Special Order/Custom Items and Manufacturer Direct
items cannot be returned or exchanged unless damaged upon receipt. Office Mart Services are non-refundable once services have been
performed.
Pre-Paid Gift Cards are non-refundable,
and cannot be returned or used to purchase other gift cards. Special
terms and conditions are included with each card.